Queue management for salons and beauty parlours in Nepal.
LainMa keeps your walk-in queue in one app. Customers scan the QR at your door, choose who they want, and go. Their phone tells them when to come back, and you always know who's next.
The problem
A full bench tells people to leave.
It's the week before Dashain. Four people are waiting, one is in for colour that takes two hours, and someone at the door asks how long it will be. You don't know, so you guess. She looks at the bench and walks to the parlour down the road.
The work isn't the problem. The waiting is. A trim takes twenty minutes and bridal makeup takes most of a morning, so nobody in the room can tell when their turn will come. People stay seated because leaving means losing their place.
LainMa takes the place out of the room. Once a customer has joined, her spot is safe on her phone. She can go to the bank or finish her shopping, and the app calls her back when two people are left ahead of her.
How it works
How a customer joins your queue.
They scan the QR at your door
One printed code. It opens your salon's page, with how many people are waiting and who is working today.
They choose who they want
Their regular stylist, or anyone who is free first. A name and a phone number, and they're in the queue.
Their phone calls them back
A notification at two people ahead, at one ahead, and when it's their turn. It arrives even with the app closed.
On your side of the counter
What changes for the salon.
Every stylist gets their own line
Mark who is working today and the queue splits by person. A customer waiting for her regular stylist doesn't hold up the one who is happy with anyone.
Walk-ins without a phone still count
Type their name and they join the same queue in two taps. The screen and the room always agree, which is the only way people trust the screen.
The price is already filled in
Finish a visit and the amount comes from your price list. Change it for a combo or a discount. The day's total adds itself up, stylist by stylist.
No waiting-time promises
The app says "3 ahead of you", never "25 minutes". With colour and cuts in the same queue, a count of people is the only honest answer.
Questions
What salon owners ask.
Yes. Your door QR takes them to the LainMa app and they join from there. It's free for them, and they don't create an account or a password: a name and a phone number is all it asks.
Yes. They pick the person when they join and wait in that person's line. If they don't mind who they see, they choose Anyone and go to whoever is free first.
No. LainMa runs the walk-in queue and nothing else. Keep your appointment book as it is, and use LainMa for everyone who turns up without one.
3% of the sales you record in the app. There is no monthly fee and no setup fee, and a day with no sales costs nothing. Customers never pay.
Put the queue on their phones.
Leave your details and we'll set your salon up by hand. It's checked and live the same day.
Get the app